FHT is a trading name of the Federation of Holistic Therapists who is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 502095. You may check this on the Financial Services Register by visiting the FCA's website, or by contacting the FCA on 0800 111 6768.

Registered in England and Wales, No. 02864349. Registered office: Chilworth Point, 1 Chilworth Road, Southampton, SO16 7JQ.

This privacy policy explains how we use any personal information we collect about you when you use this website.


  1. What information do we collect about you?
  2. How will we use the information about you?
  3. Marketing
  4. Access to your information and correction
  5. Cookies
  6. Other websites
  7. Changes to our privacy policy
  8. How to contact us
  1. What information do we collect about you?

We collect information about you when you apply to become a member with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

  1. How will we use the information about you?

We collect information about you to process your membership, manage your membership and, if you agree, to email you about other products and services we think may be of interest to you. FHT will not share your information for marketing purposes with companies outside FHT.

We use your information collected from the website to improve your repeat visits to our website.

How information about you will be used when you apply to join:

FHT adheres to General Data Protection Regulation (GDPR). Your information will only be used for membership purposes.

The information you supply on our Formsite application forms will be securely transferred outside of the European Economic Area (EEA) in order to process your application.

We will share your information with our insurance providers Besso Insurance Group (broker) and Hiscox UK (underwriter), if you are taking out insurance with us, and with our mailing house Precision Colour Printing (PCP), which sends out your membership magazine International Therapist.

As part of your membership, you will receive a welcome pack, insurance documentation, International Therapist magazine, and renewal information by post.

  1. Marketing

We would like to send you further information about our own products and services. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please call us on 023 8062 4350 or email

  1. Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address: FHT, 18 Shakespeare Business Centre, Hathaway Close, Eastleigh SO50 4SR. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

  1. Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information e.g how long visitors stay on our website. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit

You can set your browser not to accept cookies and the above website tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

  1. Other websites

Our website contains links to other websites. This privacy policy only applies to FHT’s website so when you link to other websites you should read their own privacy policies.

  1. Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 31 January 2018.

  1. How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

T. 023 8062 4350